Overview
We aim to provide high-quality services that meet your expectations. However, due to the nature of digital services, we maintain the following refund policy:
1. No Refunds After Delivery
Once a service has been delivered or a milestone has been completed, no refunds will be issued.
2. Cancellation Before Project Start
If you cancel before work has commenced, you may be eligible for a partial refund.
3. Dispute Resolution
If you are dissatisfied with the service, please contact us within 7 days of delivery. We will make reasonable efforts to address your concerns.
4. International Payments
Refunds for international payments will be made in INR and may take 7–14 business days, subject to currency conversion and payment processor policies.
Terms & Conditions
Last Updated: 1st June 2025
Welcome to Falaana Marketing. By using our services, you agree to the following terms and conditions.
1. Services Offered
We provide digital marketing services, including but not limited to SEO, content marketing, social media management, and paid advertising.
2. Payment Terms
- All payments must be made in full before the commencement of services unless otherwise agreed.
- We accept payments in INR and international currencies through authorized gateways.
3. Client Obligations
Clients must provide timely access to necessary accounts, assets, and approvals. Failure to do so may affect project timelines and outcomes.
4. Intellectual Property
All work remains the property of Falaana Marketing until full payment is received. Upon full payment, rights to the final deliverables transfer to the client, unless otherwise stated.
5. Limitation of Liability
Falaana Marketing is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
6. Governing Law
These terms are governed by the laws of India. Disputes will be resolved in the courts of Jaipur, India.
7. Modifications
We reserve the right to modify these terms at any time. Continued use of our services indicates acceptance of the updated terms.